Return & Refund Policy

Last Updated: June 28, 2026

At Home Discount Stores, we want you to be completely satisfied with your purchase. If you are not happy with your order, please review our return guidelines below.

Returns Window

You have 30 days from the date you receive your order to request a return.

Eligibility Criteria

To be eligible for a return or exchange, items must:

  • Be in new, unworn, unwashed, and undamaged condition.

  • Have all original tags attached.

  • Be returned in their original packaging.

Please note: Items that have been worn, washed, altered, or have had tags removed will not be accepted for return or refund.

Restocking Fee & Refund Method

  • Refund to Original Payment Method: If you return an item for a refund back to your credit card or original form of payment, a 15% restocking fee will be deducted from your total refund.

  • Store Credit (Gift Card): To avoid the restocking fee, you may choose to receive your refund in the form of a store credit/gift card instead. (This is a great option if you plan to shop with us again!).

How to Initiate a Return

  1. Contact our customer support team at support@homediscountstores.com with your order number and the reason for your return.

  2. We will provide you with return instructions.

  3. When shipping your return, please ensure your original order number is clearly written on the outside of the package OR included on a piece of paper inside the package.

  4. Important: Returned packages without the original order number will not be accepted.

Order Cancellations

If you need to cancel your order, please contact us within 24 hours of placing it. We will do our best to accommodate cancellation requests, but we cannot guarantee success due to our fast order processing times.

Processing Time

Once we receive your return, please allow 7 to 10 business days for our team to inspect the item and process your refund or exchange. You will receive an email confirmation once your return is completed.

Damaged, Defective, or Incorrect Items

We take quality seriously and inspect all items before shipping. However, if you receive a product with a manufacturing defect, damage during transit, or an error on our end, please reach out to us immediately at support@homediscountstores.com.

Please include:

  • Your order number.

  • A clear photo of the damage or mistake.

Our team will review your case. If approved, we will provide a return shipping label and send you an exact replacement at no extra cost to you.

Questions?

If you have any questions or need assistance with your return, please do not hesitate to Contact Us.